Director, Quality of Practice

Date Posted: Apr 17, 2024

Requisition ID: 442245

Location:

Indianapolis, IN, US, 46204

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Family & Social Services Administration:

The Office of Early Childhood and Out-of-School Learning (OECOSL) within the Family and Social Services Administration (FSSA) oversees early childcare, education, and out-of-school-time programs. OECOSL's vision is that every Indiana community will have a strong network of Early Care and Education and Out-of-School Time programs that support the child, the family and local schools. Programs will be high quality, affordable and accessible to enable families to work effectively to obtain economic self-sufficiency. Children will thrive in programs that meet their developmental and educational needs and make them feel welcome, encouraged, and supported. Professionals teaching and caring for children will have the resources, including training and education, needed to operate and maintain high quality programs.

Role Overview: The Director of Quality Practice leads OECOSL’s efforts in improving the coaching and technical assistance available to childcare providers and improving the overall level of quality programming available to children. You will lead a diverse team of early care and education professionals with expertise in policy development, program design, implementation, and evaluation. Your role oversees the management of multiple vendors and ensures federal and state regulations and reporting requirements are maintained. As the Director, you will ensure implementation of programming and foster partnerships designed to address factors leading to improved educational outcomes for children.

The ideal candidate will have a bachelor’s degree in early childhood, Human Development, Social Services, or Political Science plus a minimum of five years’ experience in a similar field. Knowledge of childcare systems, policy and systems development, grant/proposal writing, workforce systems development is desired.

Salary: This position traditionally starts at an annual salary of $93,002.00. The Salary for this position may be commensurate with education and job experience.

A Day in the Life:

The essential functions of this role are as follows:

• Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.

• Develop and coordinate plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.

• Provide guidance to agencies and the public regarding applicable laws and rules.

• Supervise subordinate personnel including hiring, determining workload, and delegating assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.

• Monitor agency or program budget including revenues, expenditures, and budget projections.

• Communicate with news and other media. responds to media questions or requests in an appropriate public relations manner.

• Coordinate with other government officials on planning issues (i.e. federal and/or state agency directors, etc.).

• Coordinate, review and evaluate the use of appropriate controls and standards for the agency.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

• Extensive knowledge of agency and/or organizational program(s) and business practices.

• Extensive knowledge of State programs and resources, public policy, and program evaluation.

• Ability to develop and/or measure program outcomes.

• Ability to create and maintain strong working relationships with key public and private government and business leaders.

• Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.

• Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.

• Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.

• Make sound, well-informed, and objective decisions. perceives the impact and implications of decisions.

• Ability to identify problems. determine accuracy and relevance of information, and to use sound judgment to generate and evaluate alternatives and to make recommendations.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Difficulty of Work:

Your work is broad in scope involving complex elements which require critical and analytical abilities. As the Division Director, you must be able to react to these variables ensuring proper response in accord with accepted practices and principles as the primary representative of the agency. The Director must effectively coordinate work activities in a programmatic role where authority is indirectly within the established chain of command of the organization. Judgement is essential to adapting policies, procedures, and guidelines to situations encountered, often without prior experience or guidance.

Responsibility:

You will work independently following executive orders, statutes, rules, regulations, and accepted guidelines. The Director can make recommendations for changes to existing programs which usually influence agency operations. You will possess sufficient technical knowledge and authority for the work. Decisions and major recommendations are reviewed for compliance with agency policy and attainment of goals. You will make a major contribution in the development and implementation of significant programs. The consequence of errors is considerable, basically directed toward adverse effects on the agency and programs.

Personal Work Relationships:

You will be expected to partner with agency personnel and related stakeholders working towards completion of assigned functions. Exceptional customer service is provided to agency partners and/or the general public. Partnership with relevant public agencies, federal, state & local governments and/or community leaders may be required.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

• Deferred compensation 457B account (similar to 401k plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid new parent leave

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

  Equal Employment Opportunity:

  The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

  If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .

  The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

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